Practical guidance for life and work across Europe and America

Contact the EuroAmerica team

Most questions about visas, schools, banking or shipping get better answers in the forum threads, where members who already went through the same steps can reply. Use this page for account problems, moderation reports, partnership enquiries and press requests, and mention your city so we can point you to the right subforum.

Where the forum team sits

The board is run from a small office in Kotzemouth, and the moderation team reads messages between forum checks. If you are nearby, the address below is the one to use for posted documents. For anything about a thread, an account or a report, the contact page is faster than a letter.

Address
9350 Morne Alley Apt. 378
Kotzemouth, WC 5072
Phone
051-454-7454

Replies usually arrive within a few business days. When you write about a local service, add your city so the answer matches the right subforum.

Getting here

  • By car. Take the Kotze ring road and turn onto Morne Alley after the second traffic light. Street parking is available on the same block.
  • By train. Kotzemouth station is a twelve-minute walk. Leave by the north exit and follow the covered walkway to Morne Alley.
  • By bus. Routes stopping at the Kotze and Fifth stop drop you two blocks away, near the corner pharmacy.
  • On foot. The entrance is set back from the pavement, next to the small green awning. Ring the bell for the second floor.

Visits are by appointment only, since the team is often reading threads rather than at the desk.

Reach the forum team

Most questions about visas, schools, banking or flat-hunting belong in the threads, where other members can read the answers and add their own. The form here is for account problems, moderation reports, partnership enquiries and press requests. Tell us which city you are writing about, since local advice differs a lot between Cape Town, Johannesburg and smaller towns.

Postal address
9350 Morne Alley Apt. 378
Kotzemouth, WC 5072
Phone
051-454-7454

Replies usually arrive within a few business days. Moderators read every report about off-topic or uncivil posts, but the team does not give legal, financial or medical advice.

Send a message to the moderators

Keep it short and specific. If your question is useful to others, we may suggest you post it in the forum instead.

Reach the moderation team

Most questions about visas, schools, banking or renting belong in the forum threads, where other members can read the answers later. Use the details below for account problems, moderation reports, partnership enquiries or press requests.

Postal address

9350 Morne Alley Apt. 378
Kotzemouth, WC 5072

Letters and documents sent by courier are collected on weekdays only.

Phone and email

051-454-7454
info@euroamericasupport.com

Email is the fastest route. Phone calls are answered during office hours and often go to voicemail outside them.

Office hours

  • Monday to Thursday, 9:00 to 17:00
  • Friday, 9:00 to 15:00
  • Saturday and Sunday, closed

Replies usually arrive within a few business days. Moderation reports are reviewed first.

What each channel is for

Forum threads

Visa timelines, school enrolment, bank account paperwork, flat hunting in Cape Town or Johannesburg, container shipping and clinic registration. Include your city so members nearby can answer with local detail.

Direct contact

Account access, reports of off-topic or uncivil posts, partnership enquiries and press requests. The team does not give legal, financial or medical advice, and cannot follow up on individual visa cases.

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